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Residential Support Services

Deaf Independent Living Association, Inc. (DILA) offers personalized residential support services to deaf and hard-of-hearing individuals, who haven't been successful or have never lived independently, to help them become as self-sufficient as possible out in the community. We believe given the proper support, all deaf and hard-of-hearing individuals have the capability of living independently. Residential support services are provided in an individual's home.

Mastering Independent Living Skills

DILA’s residential support services are highly individualized to accommodate each person’s requirements.  Each deaf or hard-of-hearing consumer has an annual individual plan team meeting to evaluate and update their past, present and future goals as well as required services so they may continue to strive for independent living.  Our specially trained Independent Living Advisors (ILAs), who are fluent in American Sign Language, visit the deaf or hard-of-hearing individuals regularly to provide assistance with the following skills:

  • Money management (maintaining a budget, paying bills, banking)
  • Household management (shopping, cleaning, cooking)
  • Benefits management (Social Security, SSI, Medical Assistance)
  • Developing functional reading, writing and basic math skills
  • Communication skills (sign language, Video Relay and TTY training)
  • Personal Management (scheduling appointments for doctors, dentists, and other healthcare providers)
  • Social skills development
  • Accessing community resources (SSA, Social Services, banks, businesses)
  • Learning how to properly use the services of sign    language interpreters
  • Training on health related issues
  • Accessing counseling for mental health and addictions services
  • Organizational skills
  • Transportation
  • And many other basic life skills and self help care


To Learn More...

For more information about our residential support services, call 410-742-5052 (voice/TTY) or email dila@dila.org .

Click here to read 'Residential Support Services' Fact Sheet



Our Programs and Services Information & Referral Residential Support Supported Employment Communication Resources Interpreter Referral Alternative Living Units

Our Contact Info
806 Snow Hill Road, Salisbury, MD 21804 | V/TTY: 410-742-5052 | VP: 443-365-2645 | Fax: 410-543-4874
Office hours: Monday - Friday, 9 a.m. to 5 p.m.
We follow the Wicomico County Public School Weather Closing/Delay policy.

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