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Supported Employment

deaf, hard of hearing, sign language

ASL, VP-100, deaf resources

CapTel, TTY, deaf culture

Employment can bring much success, independence and fulfillment to the lives of those with hearing loss and other disabilities. DILA's Supported Employment Services, funded through Maryland Developmental Disabilities Administration, helps eliminate many of the traditional barriers faced by individuals with various disabilities, such as hearing loss. As part of the program, trained staff members work closely with individuals in assisting them access community resources and help in maintaining meaningful employment. Services vary in intensity, depending on the person's needs.

Job Coaching

A Job Coach will help new employees adjust to their workplace environment and consistently meet performance standards, we offer job coaching in the following areas:

  • Building skills, confidence and problem solving
  • Understanding specific work duties, performance standards and directions from supervisors
  • Meeting formal and informal expectations (e.g. promptness, adhering to company dress code, avoiding absenteeism)
  • Proper way to report absences or lateness
  • Understanding a paycheck (e.g. deductions, insurance plans, retirement savings)
  • Socializing with co-workers

Job Coaches continue to work with an employee to maintain successful, ongoing, competitive employment.

Job Lab

The Job Lab is a resource center for deaf and hard-of-hearing individuals seeking employment. The lab is open to the public Monday through Friday from 9 am to 5 pm. There are a variety of tools available to consumers to help them find work. These include; a computer with internet access for doing job searches and filling out online applications, current job listings in the area that are compiled and updated weekly, books and videos related to employment, interviewing and resuming building, as well as information on the Americans with Disabilities Act (ADA) and reasonable accommodations for deaf and hard-of-hearing individuals in the workplace. To see a list of the Job Lab resources please click here.

For Employers

DILA services also benefit employers who hire deaf and hard of hearing individuals. Benefits include:

  • Free On-the-Job Supervision
  • Fulfilling EEO Requirements
  • Tax Credits/Deductions


To Learn More...

For more information about our our supported employment services, call 410-742-5052 (voice/TTY) or email dila@dila.org.

Click here to read ' Supported Employment' Fact Sheet



Our Programs and Services Information & Referral Residential Support Supported Employment Communication Resources Interpreter Referral Alternative Living Units

Our Contact Info
806 Snow Hill Road, Salisbury, MD 21804 | V/TTY: 410-742-5052 | VP: 443-365-2645 | Fax: 410-543-4874
Office hours: Monday - Friday, 9 a.m. to 5 p.m.
We follow the Wicomico County Public School Weather Closing/Delay policy.

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