Programs & Services

Deaf Independent Living Association, Inc. (DILA) offers free information and referral service for those who want to learn more about hearing loss, deafness and related resources. We are often contacted by businesses, schools, police departments, hospitals, government agencies and other organizations that wish to make their programs and services more accessible to the deaf and hearing loss community.

While the majority of our calls come from the nine counties of Maryland’s Eastern Shore, DILA receives many calls from throughout Maryland and neighboring states requesting information on deafness and related resources or available services. Our specialists are more than happy to answer your questions.

Information & Referral Requests Include:


  • Information on Deafness and Deaf Culture
  • Finding Qualified Sign Language Interpreters
  • Where to Purchase Hearing Aids
  • Information about Upcoming Events and Workshops sponsored by DILA or other Organizations
  • Sign Language Classes
  • Emergency/Safety Preparedness
  • Meeting Rooms


  • Advocacy Issues
  • Community Support Services
  • Residential Support Services
  • Proper Telecommunications Use
  • Using Maryland Relay
  • Video Relay Services


  • Employment Opportunities

Assistance & Resources

  • Applying for housing, food and healthcare assistance from the federal government
  • Referrals to various State agencies and programs
  • Locating educational and recreational programs for deaf or hard-of-hearing children/adults
  • Assistive technology for deaf and hearing loss individuals
  • Technical Assistance/Staff Development

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